Curious about our professional cleaning services? Explore some common questions our customers ask at our Cleaning Company.
Book your cleaning effortlessly through our signup flow or reach out to us via our contact form, email, or phone. Our responsive team will promptly gather the necessary details and provide you with a tailored quote within a few hours.
No, you’re only charged based on the amount of time your cleaner was actually worked at your place. If they finish early, you aren’t charged the full amount quoted.
The choice is yours – opt for a site visit for a personalized quote or share details with us for the best possible estimate based on the information provided.
Cleaning supplies are not included by default to ensure your preferences and prevent cross-contamination. If needed, we can provide supplies for an additional charge, covering usage and transportation.
Please get in touch with us right away and we’ll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by.
We don’t guarantee same-day bookings. But, depending on the day, we can often meet this requirement for any regular customers.
It’s completely up to you. If you’re not going to be there, make sure you let us know how to access your place by putting the information to our authorized personels.
Yes, most of the time. However, we allow a one-hour window due to traffic and weather circumstances. In scenarios where your cleaner will be late, you will be contacted to let you know the ETA.
You are not charged until after the cleaning has been completed. Your invoice will reflect only the amount of time that your cleaner was actually at your place for working, rounded-up to the nearest 15 minute increment.
All commitments, customer benefits, regulations, and other details are comprehensively outlined in the contract papers. For irregular or one-time services, no contract is required; we bill you based on our agreed terms before the service.
Please explore specific pages for standard cleaning details tailored to each service. However, you can customize further by requesting additional items to meet your unique preferences.
Cleaning supplies are not included by default to ensure your preferences and prevent cross-contamination. If needed, we can provide supplies for an additional charge, covering usage and transportation.
Discover a variety of services tailored to meet your unique needs. Please explore our services page clicking the 'Services' link from top header menu.
The choice is yours – decide the number of cleaners for your cleaning services. Alternatively, we can recommend based on estimated cleaning hours or service types, ensuring quality with multiple team members for longer or busier tasks.
Absolutely. The cleaners go through a screening process that includes a police clearance background check, reference checks and in-person interviews. We also require significant experience in commercial and residential cleaning to work with us.
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